Calder Heating & Boilers · Harrogate
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Calder Heating & Boilers · OCTOBER 2026 · MONTHLY REPORT

Summary

Updated 15 Oct · 09:12
Enquiries & Website Visits
ENQUIRIES · OCTOBER SO FAR (1–15 OCT)
38 calls & WhatsApp enquiries ↑ Already 7 more than all of September (31)
1–15 October 2026 · 412 website visits
Avg 12.7 / wk
Bars = calls & WhatsApp enquiries · tap a bar for visits
Website visits
412
Website taps
24
Answered by AI
14
Google profile call taps
19
How those 38 website & AI enquiries reached you · 1–15 Oct 20 call taps · 4 WhatsApp · 14 AI calls
On your Google Business Profile (1–15 Oct) 19 call taps · 14 direction requests
This month at a glance · 1–15 Oct Website plan · £39/mo
AI call allowance used 14 / 30
16 left in OctoberWe text you at 24 (80%)
Top 3 on Maps (powerflush) 7 / 9 areas
#1 in 6 areas (inc. HG1)0 in Top 3 in June (4th–9th)
Monthly website & Google work 10 / 10 done
14/14 monthly checks passedPhone speed 99/100
Key facts this month
Enquiries have climbed from 14 in May to 38 in October so far (2.7× your first full month with us).
Mrs Clarke (HG1) rang at 8:42 am today. The AI took her boiler repair details, texted them to you, and sent her a confirmation text.
6 new 5★ Google reviews in October so far (31 total). 21 more draws you level with Harlow Gas & Heating (52).
Top 3 in 7 of 9 areas for “boiler powerflush” (#1 in 6), and “heating engineer harrogate” is now 4th (up from 9th in June).
Most visited pages (1–15 Oct) 412 visits · 24 taps
84% of your visits were on a phone (346 mobile · 66 computer).
1. Home: Calder Heating & Boilers Harrogate
Average time on page 1m 42s
168 visits · 9 taps
2. Emergency Boiler Repair Harrogate (HG1–HG5)
Highest tap rate per visitor (7.3%)
96 visits · 7 taps
3. Rural Oil & LPG Boiler Servicing (Ripon & Nidd)
Upgraded this month with prices & photos
74 visits · 4 taps
4. Thermal-Camera Powerflushing
Top 3 on Google Maps in 7 of 9 areas (#1 in 6)
52 visits · 3 taps
5. New Worcester Bosch Boiler Quotes
Scheduled for upgrade in November
22 visits · 1 tap

Taps here are the 20 call button taps and 4 WhatsApp button taps started on your website in October so far (24 in total). The other 14 enquiries came via your AI receptionist when your phone was busy or unanswered.

Speed, health & ownership 95+ speed guarantee
Your website scores 99/100 on Google's phone speed test (0.8 seconds to open, compared with 5.4 seconds on your old site).
Phone speed test (middle of 3 runs) Old site: 5.4s (41/100) → Now: 0.8s (99/100)
Monthly website visits May: 110 → Oct so far: 412 (+274%)
Monthly website & AI enquiries May: 14 → Oct so far: 38 (2.7×)
Website uptime in October 100% online · 0 outages ✓
Website changes used in October 2 of 3 included changes used
Keep-your-site ownership (6 months) Month 6 of 6 · yours to keep from 1 Nov 2026

After 6 months with us your website is yours to keep outright. Your domain (calderheating.co.uk) and Google Business Profile are in your name from day one.

Monthly call allowance Resets 1 Nov
MISSED CALLS CAUGHT · 1–15 OCTOBER
14 of 30 included calls used (47%)
When a call goes unanswered (after about 15 seconds) or you're on another call or out of signal, it diverts to your AI receptionist. It answers as Calder Heating & Boilers, takes the caller's name, postcode and job details, texts them straight to you, and sends the caller a confirmation text that their details and job notes are with the engineer.
Included in your Website plan (£39/mo) 30 calls a month (up to 90s each)
Remaining for October 16 calls left
Job summaries texted to your phone 14 of 14 sent ✓
Confirmation texts sent to callers 14 of 14 texted back ✓
Spam & robocalls filtered out 3 blocked (never counted)
80% usage alert We text you at 24 of 30 calls
If you go over 30 calls 25p a minute

You keep your own phone number (01423 496 0518). Answered by the AI receptionist: the caller gets a confirmation text that their details and job notes are with the engineer. Caller hangs up before speaking: they get an instant “Sorry we missed you” text so the lead isn’t lost.

October call log & transcripts 14 unanswered calls caught
Every call below was answered in your name, texted to your phone with the caller's number and postcode, and followed up with a confirmation text to the caller saying their details and job notes are with the engineer.
Where you show on Google Maps
The top 3 on Google Maps are shown first on a phone, so they get most of the calls. For “heating engineer harrogate” your usual spot is now 4th across Harrogate (in the top 3 in 4 of 9 local areas), up from 9th in June.

Checked weekly across 9 local postcodes around Harrogate. Select any search above (or tap a row on the right) to compare June vs October.

Top Google searches (1–15 Oct) 91 search clicks
heating engineer harrogate
Shown 142 times · 19 clicks · usual spot 4th (was 9th)
4th · ↑5
emergency boiler repair hg1
Shown 164 times · 24 clicks · #1 in HG1 & HG2
7/9 Top 3 · ↑4
oil boiler service harrogate
Shown 114 times · 21 clicks · #1 in Ripon & HG1
7/9 Top 3 · ↑4
boiler powerflush harrogate
Shown 88 times · 16 clicks · #1 in 6 areas
7/9 Top 3 · ↑4
worcester boiler installer harrogate
Shown 95 times · 11 clicks · #2 in HG1 & Pannal
5/9 Top 3 · ↑5

In October so far, Google recorded 91 clicks from these top 5 searches (out of 412 total website visits), alongside 128 website clicks and 19 call button taps on your Google Business Profile.

Named on ChatGPT & Perplexity 9 of 30 answers
3 of the 9 answers that named you
“Who is a good heating engineer in Harrogate for a new boiler?” Named #2 ✓
“Who does thermal camera powerflushing in Harrogate?” Named #1 ✓
“Who services oil boilers near Harrogate and Ripon?” Named #1 ✓
Google reviews vs Harrogate rivals +6 in October
The weakest of your local top 3 has 52 reviews. You have 31 reviews (4.9★), up from 12 in May. 21 more draws you level with Harlow Gas & Heating, and 22 more gives you the third-most reviews in Harrogate.
1. Nidd Valley Boilers96 reviews · 4.9★
2. Pannal Heating Services71 reviews · 4.8★
3. Harlow Gas & Heating52 reviews · 4.7★
4. You (Calder Heating & Boilers)31 reviews · 4.9★
3 of your 6 October reviews (all 6 replied to)
★★★★★ Helen W. · Harrogate HG1
“Boiler swapped in a morning. Spotless.”
Replied ✓
★★★★★ J. Armitage · Ripon HG4
“Fitted our new Worcester oil boiler in 24 hours and thermal-scanned every radiator.”
Replied ✓
★★★★★ R. Greenwood · Pannal HG3
“Rang on a Saturday, had a call back within the hour and the cylinder fixed on Monday.”
Replied ✓

Every Friday we send you a ready-made WhatsApp message with your direct Google review link to forward to that week's customers.

Your 10 monthly jobs (October) 10 of 10 done ✓
1. Ran the 14-point website check (padlock, speed, forms & call buttons) Done ✓
2. Checked your Google Business Profile details & published 2 posts Done ✓
3. Added 3 fresh job photos to Google and your website gallery Done ✓
4. Upgraded your “Oil & LPG Boilers in Harrogate & Ripon” service page Done ✓
5. Wrote & posted replies to all 6 new Google reviews in your name Done ✓
6. Sent your Friday review messages ready to forward (2 Oct & 9 Oct sent) Done ✓
7. Checked name, address, phone & hours across Google, Bing & directories Done ✓
8. Updated your business details that Google and AI tools read Done ✓
9. Ran 30 AI search checks on ChatGPT & Perplexity (10 questions × 3 runs: 9/30) Done ✓
10. Checked your rivals & weekly Google Maps positions across 9 areas Done ✓
Next month we'll… November plan
1Upgrade the “New Worcester Bosch Boiler Quotes” page with clear prices, guarantee details and recent Pannal job photos Service page
2Push “heating engineer harrogate” from #4 into the top 3 in Bilton, Knaresborough and Ripley Google Maps
3Send your Friday WhatsApp review messages each week so you can close the 21-review gap to Harlow Gas & Heating Reviews
4Post your November boiler installation photos to your Google profile and website, then re-run all 30 ChatGPT & Perplexity checks Google & AI